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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best represents your opinion.
2

How would you rate our service/product?

Please rate our service/product with stars from 1 to 10.
3

What bothers you about our service/product?

Please provide details about what bothers you so we can improve.
4

What suggestions do you have for improvement?

Please share any suggestions you have for improving our service/product.
5

How likely are you to recommend our service/product to others?

Please select the option that best represents your likelihood to recommend.
6

Which of our competitors do you think provide better service/product?

Please provide the names of the competitors that you think are better.
7

What features would you like to see added to our service/product?

Please provide details about the features you would like added.
8

How often do you use our service/product?

Please select the option that best represents your usage frequency.
9

Do you find our service/product easy to use?

Please select the option that best represents your opinion.
10

Would you like to participate in future product/service testing?

Please select the option that best represents your interest.