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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Ficha de avaliação da qualidade do formador e da formação
1
What do you appreciate about our service/product?
Choose the option that best describes what you appreciate.
Quality
Customer service
Price
Ease of use
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate our service/product on a scale from 1 to 10, with 10 being extremely satisfied.
3
What bothers you about our service/product?
Describe what bothers you about our service/product.
4
What improvements would you like to see in our service/product?
Share your ideas for improvements in our service/product.
5
How likely are you to recommend our service/product to others?
Choose a rating based on your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
How often do you use our service/product?
Select the frequency of your usage of our service/product.
Daily
Weekly
Monthly
Occasionally
Rarely
7
What is your preferred method of receiving updates about our service/product?
Choose the method you prefer for receiving updates.
Email
SMS
In-app notifications
Phone call
Social media
8
How satisfied are you with the response time of our customer service?
Rate our customer service response time.
9
What feature do you find most valuable in our service/product?
Identify the feature you value the most.
10
How can we better serve your needs in the future?
Provide suggestions on how we can improve our service/product.
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