MBTA Mobile Ticketing Application

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire. 


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1

How frequently do you use the MBTA for commuting?

Select one answer
2

What ticketing options do you currently use (e.g., single-ride tickets, monthly passes)?

3

What challenges do you face when purchasing or using MBTA tickets?

Select one or more answers
4

How likely are you to use a mobile ticketing application for MBTA services?

Select one answer
5

Would you prefer a digital ticketing system that allows for multiple ticket types (e.g., single ride, weekly pass)?

Select one answer
6

Which features would you find most useful in a mobile ticketing application for the MBTA (e.g., ticket purchase, real-time updates, digital wallet)?

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