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Customer Service Feedback Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Rate our customer service
1
Who was assisting you today
Select one answer
2
How would you rate the overall customer service experience?
3
How friendly was the employee?
4
How knowledgeable was the employee?
5
Did the employee address your concerns effectively?
Please select one option that best represents your experience.
Yes
No
Not sure
6
Did the staff make you feel valued as a customer?
Select one answer
Yes
No
7
How would you rate the professionalism of the employee?
8
Did the employee resolve your issue to your satisfaction?
Please select one option that best represents your experience.
Yes
No
Partially
9
What can we do to improve your experience?
Re ka ira eng rele babereki go thokahatsa dithuso
10
How long did you have to wait before being assisted?
O eme lebaka le le kahe gore o bone thuso?
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