.

Customer Service Feedback Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
Rate our customer service
1

Who was assisting you today

Select one answer
2

How would you rate the overall customer service experience?

3

How friendly was the employee?

4

How knowledgeable was the employee?

5

Did the employee address your concerns effectively?

Please select one option that best represents your experience.
6

Did the staff make you feel valued as a customer?

Select one answer
7

How would you rate the professionalism of the employee?

8

Did the employee resolve your issue to your satisfaction?

Please select one option that best represents your experience.
9

What can we do to improve your experience?

Re ka ira eng rele babereki go thokahatsa dithuso
10

How long did you have to wait before being assisted?

O eme lebaka le le kahe gore o bone thuso?