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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best represents what you appreciate about our service/product.
2

How would you rate your overall satisfaction with our service/product?

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you about our service/product.
4

What improvements would you like to see in our service/product?

Please provide details on the improvements you would like to see in our service/product.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale from 1 to 10.
6

Which feature do you find most valuable in our service/product?

Select the feature you find most valuable in our service/product.
7

How responsive do you find our customer service?

Rate the responsiveness of our customer service on a scale from 1 to 10.
8

What is your preferred method of communication with us?

Select your preferred method of communication with us.
9

Are there any specific areas where you think we excel compared to our competitors?

Please provide details on specific areas where you think we excel compared to our competitors.
10

Do you have any additional feedback or suggestions for us?

Please provide any additional feedback or suggestions you may have for us.