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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select the option that best describes what you appreciate about our service/product.
2

How would you rate your overall satisfaction with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please describe briefly what bothers you about our service/product.
4

What is one thing you would like to improve about our service/product?

Please provide a suggestion on what you would like us to improve.
5

How likely are you to recommend our service/product to a friend or colleague?

Please select one option based on your likelihood to recommend.
6

Which aspect of our service/product needs the most improvement in your opinion?

Please select the aspect that you believe needs the most improvement.
7

Are there any features you wish our service/product had but currently does not?

Please list any additional features you wish our service/product had.
8

How often do you use our service/product?

Please select the option that best represents your frequency of use.
9

On a scale of 1 to 10, how satisfied are you with the customer support service?

Please rate your satisfaction with the customer support service.
10

Any other comments or suggestions for improvement?

Please share any additional comments or suggestions you may have.