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book-a-balance Mobile SPA_satisfaction survey_english

Regardless of how often do you use book-a-balance services, we care about opinion. In order to systematically improve our services, we ask you to devote a few minutes to evaluate our work.

Secured
Survio
1

How did you find about us?

2

In what way did you book a service?

3

Did the book-a-balance employee give you proper instructions concerning preparation for the treatment?

4

Did the book-a-balance employee begin the service on time?

5

Was the performed service of the expected quality?(1-not at all, 5 beyond expectations)

6

How would you evaluate our service?(1-poor, 5 - excellent)

7

Was the hotel room (or other place where the service was provided) spatial and comfortable enough for the treatment to be performed in convenient conditions?

8

If not, what needs to be improved?

9

Would you recommend our services in the future?

10

Would you choose our company again?

11

What service would you like to add to our offer?

12

What did you like MOST about our services?

13

What did you like LEAST about our services?

14

In your opinion, what areas of our work need improvement?

15

How would you evaluate the general impression after choosing our offer? (1-poor, 5 - excellent)