.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Select the option that best represents what you appreciate about our service/product.
Quality
Customer service
Price
Innovation
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction with our service/product on a scale from 1 to 10.
3
What bothers you about our service/product?
Describe what bothers you the most about our service/product.
4
How likely are you to recommend our service/product to others?
Select the option that best represents how likely you are to recommend our service/product to others.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What aspect of our service/product would you like to see improved?
Tell us specifically what aspect of our service/product you would like to see improved.
6
How often do you use our service/product?
Select the option that best represents how often you use our service/product.
Daily
Weekly
Monthly
Occasionally
Rarely
7
What is your favorite feature of our service/product?
Tell us what feature of our service/product you like the most.
8
How would you rate the value for money of our service/product?
Rate the value for money of our service/product on a scale from 1 to 10.
9
What additional services/products would you like us to offer?
Provide suggestions on additional services/products you would like us to offer.
10
Overall, how would you rate your experience with our service/product?
Rate your overall experience with our service/product on a scale from 1 to 10.
Submit
Create a survey