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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best represents what you appreciate about our service/product.
2

How satisfied are you with our service/product?

Rate your satisfaction with our service/product on a scale from 1 to 10.
3

What bothers you about our service/product?

Describe what bothers you the most about our service/product.
4

How likely are you to recommend our service/product to others?

Select the option that best represents how likely you are to recommend our service/product to others.
5

What aspect of our service/product would you like to see improved?

Tell us specifically what aspect of our service/product you would like to see improved.
6

How often do you use our service/product?

Select the option that best represents how often you use our service/product.
7

What is your favorite feature of our service/product?

Tell us what feature of our service/product you like the most.
8

How would you rate the value for money of our service/product?

Rate the value for money of our service/product on a scale from 1 to 10.
9

What additional services/products would you like us to offer?

Provide suggestions on additional services/products you would like us to offer.
10

Overall, how would you rate your experience with our service/product?

Rate your overall experience with our service/product on a scale from 1 to 10.