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Online Shopping Behavior Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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How age and income contribute to online shopping habits.
1
What is your age range?
Select the range that best represents your age.
Under 18
18-25
26-35
36-45
46-55
56 and above
2
How much do you trust online shopping?
5 stars for I trust it completely or 1 star for I'd rather do physical shopping.
3
What is your monthly income range?
Choose the range that best represents your monthly income.
+ K15,000
- K15,000
4
How often do you shop online?
Select one answer
Very often
Often
If I have to
Rarely
Very rarely
Other (never really had a reason to but would do it if possible)
5
Have you ever been influenced to shop online without planning on doing so?
If Yes then what was the reason for doing so?
6
Where do you usually shop online?
Select the option that best describes your primary online shopping platform.
Amazon
eBay
Facebook Marketplace
Other Social Media platform
Other online Marketplace
7
Are you more likely to shop online during sales promotions/events?
Choose 'Yes' or 'No' based on your shopping behavior.
Yes
No
8
If you see something has many positive reviews online, does that make you feel more confident in purchasing it?
On a scale of 1 to 5
9
Do you prefer online shopping over traditional in-store shopping?
Choose 'Yes' or 'No' based on your preference.
Yes
No
10
What is the worst/best thing about online shopping?
Please list not less than 1 thing you like or dislike when it comes to online shopping.
11
How satisfied are you with your overall online shopping experience?
Rate your satisfaction level on a scale of 1 to 10.
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