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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10.
3
What bothers you the most about our service/product?
Please describe what bothers you the most.
4
How likely are you to recommend our service/product to others?
Rate your likelihood on a scale of 1 to 10.
5
What improvements would you like to see in our service/product?
Please provide detailed suggestions for improvement.
6
Which aspect would you prioritize for improvement?
Please select the aspect you feel needs the most improvement.
Product quality
Customer service
Price competitiveness
Delivery time
7
Do you find our service/product user-friendly?
Please indicate if you find our service/product user-friendly or not.
Yes, very user-friendly
Somewhat user-friendly
No, not user-friendly
8
How often do you use our service/product?
Please select the frequency of your use.
Daily
Weekly
Monthly
Occasionally
Never
9
Are there any features you wish our service/product had?
Please list any additional features you wish our service/product had.
10
Would you consider trying out new services/products from us in the future?
Please indicate if you would consider trying out new services/products from us in the future.
Yes, definitely
Maybe
No, not interested
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