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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please choose the aspect you appreciate the most.
2

How satisfied are you with our service/product?

Please rate your satisfaction.
3

What is the main factor that bothers you about our service/product?

Please describe the main bothersome factor.
4

How likely are you to recommend our service/product to others?

Please rate your likelihood to recommend.
5

Which aspect of our service/product would you like to see improved?

Please specify the aspect you would like to see improved.
6

How would you rate the overall value for money of our service/product?

Please rate the overall value for money.
7

Which feature of our service/product do you find most beneficial?

Please select the most beneficial feature.
8

How well does our service/product meet your needs?

Please rate how well it meets your needs.
9

What improvements would you like to see in our customer service?

Please provide suggestions for improving our customer service.
10

How often do you use our service/product?

Please select the frequency of use.