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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select one option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details on what bothers you.
4

Which areas would you like to see improved?

Please select all areas that you would like to see improvements in.
5

How likely are you to recommend our service/product to others?

Rate your likelihood on a scale from 1 to 10.
6

Have you faced any issues with our service/product? If yes, please describe.

Please provide details on any issues encountered.
7

What features do you find most valuable in our service/product?

Please select all features that you find valuable.
8

How would you rate the overall value for money of our service/product?

Rate the value for money on a scale from 1 to 10.
9

What improvements would you suggest for our service/product?

Please provide any suggestions for improvements.
10

How often do you use our service/product?

Please select the frequency of use.