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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate the most.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10, 1 being very dissatisfied and 10 being extremely satisfied.
3

What bothers you about our service/product?

Please describe what bothers you the most about our service/product.
4

How likely are you to recommend our service/product to others?

Please select the option that best describes your likelihood of recommending us to others.
5

What improvements would you like to see in our service/product?

Please provide suggestions on how we can improve our service/product.
6

How often do you use our service/product?

Please select the frequency of your use of our service/product.
7

Are there any features you wish our service/product had?

Please describe any additional features you wish our service/product offered.
8

How easy was it to use our service/product?

Rate the ease of use of our service/product on a scale of 1 to 5, 1 being very difficult and 5 being very easy.
9

Do you feel our service/product meets your expectations?

Please select the option that best describes whether our service/product meets your expectations.
10

Any additional comments or feedback?

Please share any additional comments or feedback you have for us.