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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select the option that best describes what you appreciate the most.
Quality
Customer Service
Price
Innovation
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction on a scale of 1 to 10, 1 being very dissatisfied and 10 being extremely satisfied.
3
What bothers you about our service/product?
Please describe what bothers you the most about our service/product.
4
How likely are you to recommend our service/product to others?
Please select the option that best describes your likelihood of recommending us to others.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
5
What improvements would you like to see in our service/product?
Please provide suggestions on how we can improve our service/product.
6
How often do you use our service/product?
Please select the frequency of your use of our service/product.
Daily
Weekly
Monthly
Occasionally
Never
7
Are there any features you wish our service/product had?
Please describe any additional features you wish our service/product offered.
8
How easy was it to use our service/product?
Rate the ease of use of our service/product on a scale of 1 to 5, 1 being very difficult and 5 being very easy.
9
Do you feel our service/product meets your expectations?
Please select the option that best describes whether our service/product meets your expectations.
Exceeds Expectations
Meets Expectations
Below Expectations
10
Any additional comments or feedback?
Please share any additional comments or feedback you have for us.
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