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Customer satisfaction questionnaire

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please take a few minutes of your time to complete the following questionnaire.

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Customer questionaire
1

What area do you represent in relation to ÚŠKVBL?

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2

What area do you most often consult or solve with ÚŠKVBL?

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3

Are you satisfied with the overall quality and professional level of the services provided by ÚŠKVBL?

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4

Are you satisfied with the communication and willigness to solve your requirements?

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5

Are you satisfied with the level of consulting activity provided by the staff of the ÚŠKVBL?

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6

Are you satisfied with the level and quality of information and availability of information - ÚŠKVBL website, written instructions?

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7

Do the employees of ÚŠKVBL demonstrate a professional and professional approach when dealing with your requests?

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8

Are you satisfied with meeting deadlines (in accordance with the legislation)?

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9

Are you satisfied with the procedure (e.g. complaint or objection)?

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10

Are you satisfied with the level of service provided by ÚŠKVBL in comparison with previous years?

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11

Are you satisfied with the ethical approach of the employees?

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12

Have you been asked for a payment in the interest of faster / successful performance for your company?

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13

Suggestions for our improvement

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