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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best represents what you appreciate the most.
Quality
Customer service
Price
Ease of use
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please describe what bothers you the most in the text box below.
4
What improvement would you like to see in our service/product?
Please provide your suggestion for improvement below.
5
How likely are you to recommend our service/product to others?
Please select the option that best represents how likely you are to recommend us.
Highly likely
Likely
Neutral
Unlikely
6
Would you like to see more variety in our product/service offerings?
Please select Yes or No based on your preference.
Yes
No
7
How often do you use our service/product?
Please select the option that best represents the frequency of your use.
Daily
Weekly
Monthly
Occasionally
8
What is your preferred method of communication with us?
Please select your preferred communication method.
Email
Phone
Live chat
In-person meeting
9
What is the most important factor for you when choosing a service/product?
Please select the option that is most important to you.
Quality
Price
Customer service
Brand reputation
10
Overall, how satisfied are you with our company?
Please rate your overall satisfaction with our company.
Submit