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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Choose the option that best reflects your opinion.
Quality
Customer Service
Price
Convenience
2
How would you rate your overall satisfaction with our service/product?
Rate your satisfaction using a scale of 1 to 10.
3
What bothers you the most about our service/product?
Write about the aspects that bother you the most.
4
What is one thing you would like us to improve?
Provide a suggestion for improvement.
5
How likely are you to recommend our service/product to others?
Choose the option that best reflects your likelihood.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Have you encountered any issues with our service/product? If yes, please specify.
Describe any issues you have faced with our service/product.
7
How responsive do you find our customer support team?
Rate the responsiveness using a scale of 1 to 10.
8
Which feature do you find most valuable in our service/product?
Choose the feature you find most valuable.
Ease of Use
Performance
Design
Functionality
9
Would you like to see any new features added to our service/product? If yes, please specify.
Provide suggestions for new features you would like to see.
10
How often do you use our service/product?
Select the frequency of use that best applies to you.
Daily
Weekly
Monthly
Occasionally
Rarely
Submit