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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate the most about our service/product?
Please select the option that best represents what you appreciate.
Quality
Customer service
Price
Convenience
Innovation
2
How would you rate your overall satisfaction with our service/product?
Please rate your satisfaction on a scale from 1 to 10, with 1 being the lowest and 10 being the highest.
3
What bothers you the most about our service/product?
Please provide details about what bothers you the most.
4
What feature would you like to see improved or added?
Please provide your suggestion for improvement or new feature.
5
How likely are you to recommend our service/product to others?
Please select one of the options based on your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Have you had any issues with our customer service?
Please indicate if you have experienced any issues with our customer service.
Yes
No
7
What aspect of our service/product do you think needs the most improvement?
Please select the aspect you think needs the most improvement.
Delivery time
Product quality
Website usability
Communication
Returns process
8
How satisfied are you with the value for money of our service/product?
Please rate your satisfaction on a scale from 1 to 10, with 1 being the lowest and 10 being the highest.
9
Would you like to see more variety in our product range?
Please indicate if you would like to see more variety in our product range.
Yes
No
10
How responsive do you find our customer service team?
Please rate the responsiveness of our customer service team.
Submit