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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Select the option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction from 1 to 10, where 1 is extremely dissatisfied and 10 is extremely satisfied.
3

What bothers you the most about our service/product?

Describe what bothers you the most so we can improve.
4

What improvements would you like to see in our service/product?

Provide your suggestions for improvements.
5

Would you recommend our service/product to others?

Select yes or no.
6

How likely are you to purchase from us again?

Rate your likelihood from 1 to 10, where 1 is not likely at all and 10 is extremely likely.
7

Which aspect of our service/product needs the most improvement?

Select the aspect that needs the most improvement.
8

What features do you find most beneficial in our service/product?

Select the features you find most beneficial.
9

How would you rate the value for money of our service/product?

Rate the value for money from 1 to 10, where 1 is very poor value and 10 is excellent value.
10

What is the primary reason you chose our service/product?

Select the primary reason for choosing our service/product.