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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Please select one option that best describes your appreciation.
2

How would you rate our service/product?

Please rate our service/product on a scale of 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what bothers you the most.
4

What improvements would you like to see in our service/product?

Please provide details about the improvements you would like to see.
5

How likely are you to recommend our service/product to others?

Please select one option that best describes your likelihood to recommend.
6

Do you find our service/product user-friendly?

Please select one option that best describes whether you find our service/product user-friendly.
7

Please rate the responsiveness of our customer service.

Please rate the responsiveness of our customer service on a scale of 1 to 10.
8

How often do you use our service/product?

Please select one option that best describes how often you use our service/product.
9

What is the primary reason you chose our service/product?

Please provide the primary reason you chose our service/product.
10

How satisfied are you with the value for money provided by our service/product?

Please select one option that best describes your satisfaction with the value for money provided.