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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Ivan
1
What do you appreciate the most about our service/product?
Select one option that best describes what you appreciate.
Customer service
Product quality
Price
Ease of use
Other
2
On a scale from 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Please describe what bothers you the most.
4
Which aspect would you like to see improved in our service/product?
Provide your suggestions, comments, or ideas for improvement.
5
How likely are you to recommend our service/product to others?
Select one option that best describes your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Which feature do you find most valuable in our service/product?
Select one option that describes the most valuable feature to you.
User interface
Performance
Security
Customization options
Other
7
How often do you use our service/product?
Select one option that describes the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
8
What is your preferred method of contacting customer support?
Select one option that best represents your preferred way to contact customer support.
Phone
Email
Live chat
Support ticket
Other
9
Are there any specific features you would like to see added to our service/product?
Please provide details on any specific features you would like to see added.
10
Overall, how would you rate your experience with our service/product?
Select one option that best reflects your overall experience.
Excellent
Good
Average
Fair
Poor
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