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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select one option.
Quality
Customer service
Price
User-friendly
2
How would you rate our service/product overall?
Please rate from 1 to 10 stars.
3
What bothers you the most about our service/product?
Please describe the issue.
4
What could we improve to better meet your needs?
Please provide your suggestions.
5
How likely are you to recommend us to a friend or colleague?
Please select one option.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Do you find our service/product easy to use?
Please select one option.
Yes
No
Not sure
7
Would you say our service/product meets your expectations?
Please select one option.
Yes, definitely
Yes, to some extent
No, not really
No, not at all
8
How often do you use our service/product?
Please select one option.
Daily
Weekly
Monthly
Rarely
Never
9
What feature of our service/product do you find most useful?
Please describe the feature.
10
Would you like to see any new features added to our service/product?
Please provide your suggestions.
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