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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Select one option that you appreciate the most.
Quality
Customer service
Price
Convenience
Innovation
2
Rate your overall satisfaction with our service/product
Rate your satisfaction using a star rating system.
3
What bothers you the most about our service/product?
Describe briefly what bothers you the most.
4
What improvements would you like to see in our service/product?
Please provide us with your suggestions for improvement.
5
How likely are you to recommend our service/product to others?
Rate your likelihood using a star rating system.
6
Which aspect of our service/product do you find most valuable?
Select the most valuable aspect in your opinion.
Quality
Customer service
Price
Convenience
Innovation
7
How often do you use our service/product?
Select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
8
Would you like to see more promotions/offers for our service/product?
Provide your preference regarding promotions/offers.
Yes, frequently
Yes, occasionally
No, happy with current offerings
No, promotions don't influence my decision
9
How satisfied are you with the value for money of our service/product?
Rate your satisfaction using a star rating system.
10
What is the one main reason you would recommend our service/product to others?
Please specify the main reason for your recommendation.
Submit