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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select one option that you appreciate the most.
2

Rate your overall satisfaction with our service/product

Rate your satisfaction using a star rating system.
3

What bothers you the most about our service/product?

Describe briefly what bothers you the most.
4

What improvements would you like to see in our service/product?

Please provide us with your suggestions for improvement.
5

How likely are you to recommend our service/product to others?

Rate your likelihood using a star rating system.
6

Which aspect of our service/product do you find most valuable?

Select the most valuable aspect in your opinion.
7

How often do you use our service/product?

Select the frequency of your usage.
8

Would you like to see more promotions/offers for our service/product?

Provide your preference regarding promotions/offers.
9

How satisfied are you with the value for money of our service/product?

Rate your satisfaction using a star rating system.
10

What is the one main reason you would recommend our service/product to others?

Please specify the main reason for your recommendation.