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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that you appreciate the most.
Quality
Customer service
Price
Convenience
Innovation
2
Write your question here
Use digits only
3
What bothers you about our service/product?
Please describe what bothers you the most.
4
How likely are you to recommend us to a friend or colleague?
Rate your likelihood to recommend us from 1 (very unlikely) to 10 (extremely likely).
5
Which aspect would you like us to improve the most?
Select the area where you want us to focus on improvement.
Product quality
Customer support
Delivery time
Website usability
Communication
6
How satisfied are you with our response to your queries or concerns?
Rate your satisfaction level regarding our response from 1 (very dissatisfied) to 10 (very satisfied).
7
What features would you like to see in our future services/products?
Please share the specific features you would like us to consider for future development.
8
Do you find our service/product value for money?
Select 'Yes' if you believe our service/product provides value for the price paid.
Yes
No
Not sure
9
How easy is it to navigate through our service/product?
Rate the ease of navigation from 1 (very difficult) to 10 (very easy).
10
Additional Comments
Is there anything else you would like to share or suggest for improvement?
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