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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best describes your appreciation.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate our service/product with 1 being the lowest and 10 being the highest.
3

What bothers you the most about our service/product?

Please provide a brief description of what bothers you the most.
4

What improvements would you like to see in our service/product?

Please provide suggestions for improvements.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood of recommending on a scale of 1 to 10.
6

Which of the following features do you consider most valuable?

Choose the feature that you find most valuable.
7

How often do you use our service/product?

Select how frequently you use our service/product.
8

Do you find our service/product user-friendly?

Please share your opinion on the user-friendliness of our service/product.
9

How responsive do you find our customer support?

Rate the responsiveness of our customer support team.
10

Would you like to participate in future product/service testing?

Indicate your interest in participating in future testings.