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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
About your Work
1

What do you appreciate the most about our service/product?

Select the option that best describes what you appreciate.
2

On a scale from 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction from 1 to 10, 1 being unsatisfied and 10 being highly satisfied.
3

What bothers you the most about our service/product?

Please describe what bothers you, so we can address the issue.
4

What improvements would you like to see in our service/product?

Your suggestions will help us enhance our service/product.
5

How likely are you to recommend our service/product to others?

Choose your likelihood of recommending, with 1 being least likely and 10 being most likely.
6

Which aspect of our service/product needs the most improvement?

Select the area you believe needs the most attention for improvement.
7

How often do you use our service/product?

Select the frequency of your usage.
8

What additional features would you like to see in our service/product?

Share any extra features or functionalities you wish for.
9

Are there any specific areas where you think we excel compared to competitors?

Highlight our strengths compared to competitors.
10

Do you have any other comments or suggestions to share with us?

Feel free to express any other thoughts you have in mind.
About your Work
11

Does [product name] have all the features you expected?

Select one or more answers
12

Does [product name] have all the features you expected?

Select one or more answers
About your Work