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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select one option that best describes what you appreciate.
2

Rate our service/product out of 10

Rate our service/product on a scale from 1 to 10.
3

What bothers you about our service/product?

Please provide details about what bothers you regarding our service/product.
4

What could we improve to better serve you?

Please provide suggestions on how we can improve our service/product.
5

How likely are you to recommend us to a friend or colleague?

Rate your likelihood of recommending us on a scale from 1 to 10.
6

Which aspect of our service/product do you find most satisfying?

Select one option that best describes the most satisfying aspect.
7

How often do you use our service/product?

Indicate the frequency of your usage.
8

Do you find our service/product user-friendly?

Share your thoughts on the user-friendliness of our service/product.
9

What feature would you like to see added to our service/product?

Provide details about a feature you would like to see added.
10

How satisfied are you overall with our service/product?

Rate your overall satisfaction with our service/product on a scale from 1 to 10.