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Customer Satisfaction Survey
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1
What do you appreciate about our service/product?
Select one option that you appreciate the most.
Quality
Customer service
Price
Convenience
Innovation
2
Rate your overall satisfaction with our service/product
Rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What bothers you the most about our service/product?
Describe briefly what bothers you the most.
4
Which aspect would you like to see improved the most?
Select one aspect that you believe needs the most improvement.
Product quality
Customer support
Delivery time
Website usability
Communication
5
How likely are you to recommend our service/product to others?
Rate from 1 to 10, where 1 is very unlikely and 10 is very likely.
6
What feature would you like to see added to our service/product?
Describe a feature you wish to see added in the future.
7
How responsive do you find our customer service?
Rate from 1 to 10, where 1 is very unresponsive and 10 is very responsive.
8
Which channel do you prefer for customer support inquiries?
Select the channel you prefer for customer support inquiries.
Phone
Email
Live chat
In-person
9
Share any additional comments or suggestions.
Feel free to share any additional feedback or suggestions.
10
How likely are you to continue using our service/product in the future?
Rate from 1 to 10, where 1 is very unlikely and 10 is very likely.
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