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Customer Satisfaction Survey

Madame, Monsieur, veuillez prendre quelques minutes de votre temps pour remplir le sondage suivant.

Sécurisé
1

What do you appreciate about our service/product?

Select one option that you appreciate the most.
2

Rate your overall satisfaction with our service/product

Rate from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3

What bothers you the most about our service/product?

Describe briefly what bothers you the most.
4

Which aspect would you like to see improved the most?

Select one aspect that you believe needs the most improvement.
5

How likely are you to recommend our service/product to others?

Rate from 1 to 10, where 1 is very unlikely and 10 is very likely.
6

What feature would you like to see added to our service/product?

Describe a feature you wish to see added in the future.
7

How responsive do you find our customer service?

Rate from 1 to 10, where 1 is very unresponsive and 10 is very responsive.
8

Which channel do you prefer for customer support inquiries?

Select the channel you prefer for customer support inquiries.
9

Share any additional comments or suggestions.

Feel free to share any additional feedback or suggestions.
10

How likely are you to continue using our service/product in the future?

Rate from 1 to 10, where 1 is very unlikely and 10 is very likely.