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Client satisfaction

Dear Madam / Sir,

Following the requirements of the EN ISO 9001:2015 Standard, according to which, the certified Quality Management System of MTZ Clinical Research Sp. z o.o. operates and to meet your expectations, we decided to take a closer look at our client's opinion on quality services in our company.

The following survey will help us not only to get to know your opinion about mutual cooperation, but most of all it will enable better adaptation to your needs for the future.

We will be grateful for honestly filling out our survey.

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1

First and Last name

2

Company name

3

How do you assess the sales offer process?

4

How do you assess the process of signing the contract for the study?

5

How do you assess the consultancy at the clinical trial design stage?

6

How do you assess the level of qualifications and professionalism of MTZ Clinical Research Sp. z o.o. employees?

7

How do you assess the quality of conducting the entire project?

8

How do you assess the punctuality of each stage of the study?

9

MTZ Clinical Research Sp. z o.o. is certified according to ISO 9001:2015. Was this fact important to you during the service provider selection process?

10

How do you assess the quality of MTZ Clinical Research's services compared to the competition

11

Are the prices of our services / products more affordable for you compared to the competition?

12

What overall rating would you give our company?

Możliwości odpowiadają ocenom szkolnym.
13

Would you recommend our company to others?

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