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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best describes what you appreciate.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please provide details about what bothers you.
4

How likely are you to recommend our service/product to others?

Please select an option based on your likelihood to recommend.
5

What features would you like to see improved or added?

Please provide details about the features you would like to see improved or added.
6

How often do you use our service/product?

Please indicate how frequently you use our service/product.
7

How easy is it to use our service/product?

Rate the ease of use on a scale of 1 to 10.
8

What is your favorite aspect of our service/product?

Please describe your favorite aspect of our service/product.
9

How responsive is our customer service?

Rate the responsiveness of our customer service on a scale of 1 to 10.
10

What could we do to improve our service/product?

Please provide suggestions on how we can improve our service/product.