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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What is the most appealing feature of our service/product to you?

Select the option that best represents what you appreciate the most.
2

How would you rate your overall satisfaction with our service/product?

Rate your satisfaction on a scale of 1 to 10.
3

What aspect of our service/product bothers you the most?

Please describe what bothers you in detail.
4

Which of the following improvements would you like to see in our service/product?

Select the option that you would like us to focus on improving.
5

How likely are you to recommend our service/product to a friend or colleague?

Rate your likelihood on a scale of 1 to 10.
6

What is one thing you believe we are doing exceptionally well?

Please provide us with a specific example of what you appreciate.
7

What part of our service/product needs the most attention for improvement?

Please be specific about the area that needs improvement.
8

How do you currently use our service/product?

Select the option that best describes your usage.
9

What other products or services would you like to see offered by us?

Share your thoughts on additional offerings you would be interested in.
10

On a scale of 1 to 10, how easy is it for you to navigate our website and find what you need?

Rate your experience with website navigation.