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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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THE DAIY GRIND COFFEE
1
What do you appreciate the most about our service/product?
Please select the option that best represents your opinion.
Quality
Price
Customer Service
Innovation
Convenience
2
How would you rate our service/product overall?
Please rate our service/product on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please briefly describe what bothers you the most.
4
Which aspect of our service/product would you like to see improved the most?
Please provide your suggestion for improvement.
5
How likely are you to recommend our service/product to a friend or colleague?
Please select a rating based on your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
How often do you use our service/product?
Please select the option that best represents your usage frequency.
Daily
Weekly
Monthly
Occasionally
Rarely
7
What feature of our service/product do you find most useful?
Please select the feature that you find most useful.
Ease of Use
Speed
Functionality
Design
Customization
8
How satisfied are you with the customer service you received?
Please rate your satisfaction with the customer service on a scale from 1 to 10.
9
What additional features would you like to see implemented in the future?
Please provide your suggestions for additional features.
10
Have you faced any difficulties while using our service/product? If yes, please describe.
Please describe any difficulties you have faced while using our service/product.
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