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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate the most about our service/product?

Please select one option that best represents your opinion.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction level on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please describe the aspect that bothers you the most.
4

How likely are you to recommend our service/product to others?

Please select one option that best represents your likelihood of recommendation.
5

What features would you like to see improved or added to our service/product?

Please provide details on the features you would like to see improved or added.
6

How responsive do you find our customer service?

Please rate the responsiveness of our customer service on a scale from 1 to 5.
7

In your opinion, what sets us apart from our competitors?

Please provide your perspective on our unique selling points.
8

Which aspect of our service/product do you find the most satisfactory?

Please select the aspect you find most satisfactory.
9

What improvements have you noticed in our service/product over time?

Please describe any improvements or changes you have noticed.
10

How often do you use our service/product?

Please select the frequency of your usage.