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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Choose the option that best represents your opinion.
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale from 1 to 10.
3

What bothers you the most about our service/product?

Please provide details about what aspects bother you.
4

Which feature would you like to see improved?

Describe a feature or aspect you would like to see improved.
5

How likely are you to recommend our service/product to others?

Choose the option that best represents your likelihood of recommendation.
6

On a scale from 1 to 10, how easy is it to use our service/product?

Rate the ease of use on a scale from 1 to 10.
7

What is the main reason you chose our service/product?

Please provide the main reason for choosing our service/product.
8

Are there any additional features you would like to see added?

Describe any additional features you would like to see added to our service/product.
9

How often do you use our service/product?

Choose the option that best represents your usage frequency.
10

How likely are you to continue using our service/product in the future?

Choose the option that best represents your likelihood of continued usage.