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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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Survio
1

What do you appreciate about our service/product?

Please select the option that best describes your appreciation.
2

How satisfied are you with our service/product?

Please rate your satisfaction on a scale of 1 to 10.
3

What bothers you about our service/product?

Please describe the issue that bothers you the most.
4

What feature would you like to improve or see added?

Please provide your suggestion for improvement.
5

How likely are you to recommend our service/product to others?

Please rate your likelihood on a scale of 1 to 10.
6

Which of the following can make our service/product better?

Please select all that apply.
7

How often do you use our service/product?

Please select the frequency of use that best describes your situation.
8

What is the main reason you chose our service/product?

Please provide the primary reason for choosing us.
9

On a scale of 1 to 10, how easy is it to use our service/product?

Please rate the ease of use.
10

Do you have any additional comments or suggestions?

Feel free to share any other thoughts you have.