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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate about our service/product?
Select one option that best describes what you appreciate
Quality
Customer service
Price competitiveness
2
How satisfied are you with our service/product?
Rate your satisfaction on a scale from 1 to 10
3
What bothers you about our service/product?
Please provide a brief description of what bothers you
4
What improvements would you like to see in our service/product?
Please provide your suggestions for improvements
5
How likely are you to recommend us to a friend?
Rate your likelihood on a scale from 1 to 10
6
How often do you use our service/product?
Select the frequency of use that best fits
Daily
Weekly
Monthly
Rarely
7
Would you like to see more variety in our products/services?
Please select your preference
Yes
No
Maybe
8
What is your preferred method of communication with us?
Select your preferred method
Email
Phone
Chat
In-person
9
How easy is it to access information about our service/product?
Rate the ease of access on a scale from 1 to 10
10
Are there any features you would like to see added to our service/product?
Please provide your suggestions for additional features
Submit