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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select one option that best describes what you appreciate
2

How satisfied are you with our service/product?

Rate your satisfaction on a scale from 1 to 10
3

What bothers you about our service/product?

Please provide a brief description of what bothers you
4

What improvements would you like to see in our service/product?

Please provide your suggestions for improvements
5

How likely are you to recommend us to a friend?

Rate your likelihood on a scale from 1 to 10
6

How often do you use our service/product?

Select the frequency of use that best fits
7

Would you like to see more variety in our products/services?

Please select your preference
8

What is your preferred method of communication with us?

Select your preferred method
9

How easy is it to access information about our service/product?

Rate the ease of access on a scale from 1 to 10
10

Are there any features you would like to see added to our service/product?

Please provide your suggestions for additional features