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Metro Bus Travel Experience Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
How would you rate the cleanliness of the Metro Bus?
Please select one option that best describes the cleanliness.
Very Clean
Clean
Average
Dirty
Very Dirty
2
Rate your overall experience of traveling in the Metro Bus.
Please rate your experience using the star rating system below.
3
What improvements would you suggest for the Metro Bus service?
Please provide your suggestions in the text box below.
4
Are you satisfied with the frequency of Metro Bus departures?
Please select one option that reflects your satisfaction level.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
5
Rate the behavior of Metro Bus staff.
Please rate their behavior using the star rating system below.
6
How safe do you feel while traveling in the Metro Bus?
Please select one option that best describes your sense of safety.
Very Safe
Safe
Neutral
Unsafe
Very Unsafe
7
Rate the comfort level of the seating in the Metro Bus.
Please rate the comfort level using the star rating below.
8
Have you ever faced delays during your Metro Bus travels?
Please select yes or no.
Yes
No
9
How would you rate the affordability of Metro Bus fares?
Please select one option that reflects your opinion on fares.
Very Affordable
Affordable
Neutral
Expensive
Very Expensive
10
Share any additional comments or feedback about your Metro Bus travel experience.
Feel free to share any additional comments or feedback here.
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