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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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Secured
Survio
1
What do you appreciate about our service/product?
Please select one option that best represents your appreciation.
Quality
Customer service
Price
Ease of use
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate your satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Please provide a brief description of what bothers you.
4
Which aspect would you like to see improved in our service/product?
Please provide your suggestion for improvement.
5
How likely are you to recommend our service/product to others?
Please select one option based on your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
6
Would you like to share any additional comments or feedback?
Please provide any additional comments or feedback you may have.
7
How often do you use our service/product?
Please select the frequency of your usage.
Daily
Weekly
Monthly
Occasionally
Never
8
How satisfied are you with the customer support?
Please rate your satisfaction with our customer support.
9
Which channel do you prefer for communicating with us?
Please select your preferred communication channel.
Email
Phone
Live chat
In-person meeting
10
How would you rate the delivery speed of our service/product?
Please rate the speed of delivery of our service/product.
Submit