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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate the most about our service/product?
Please select one option
Quality
Price
Customer service
Product features
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Please rate on a scale of 1 to 10
3
What bothers you the most about our service/product?
Please provide your feedback
4
How likely are you to recommend our service/product to a friend or colleague?
Please select one option
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
What features do you think we should improve?
Please select all that apply
Speed
User interface
Customer support
Functionality
6
How satisfied are you with the response time of our customer support?
Please rate on a scale of 1 to 10
7
In what areas do you think we excel compared to our competitors?
Please provide your feedback
8
How often do you use our service/product?
Please select one option
Daily
Weekly
Monthly
Yearly
Rarely
9
What improvements would you like to see in our service/product?
Please provide your suggestions
10
How satisfied are you with the overall experience of using our service/product?
Please rate on a scale of 1 to 10
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