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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

Secured
1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction where 1 is very dissatisfied and 10 is extremely satisfied.
3

What bothers you the most about our service/product?

Please provide your feedback on what bothers you the most.
4

What improvements would you like to see in our service/product?

Write down the improvements you would like to see in our service/product.
5

How likely are you to recommend our service/product to others?

Select a number where 0 is not likely at all and 10 is extremely likely.
6

What feature of our service/product do you find most useful?

Select the most useful feature based on your experience.
7

Would you like to see more options/variations in our product/service?

Provide your feedback on the options/variations you would like to see.
8

How often do you use our service/product?

Select the frequency that best represents your usage.
9

Do you feel valued as a customer by our company?

Select yes or no based on your feelings towards the company.
10

What is your overall impression of our service/product?

Provide your overall impression or feedback on our service/product.