.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
On a scale of 1 to 10, how satisfied are you with our service/product?
Rate your satisfaction where 1 is very dissatisfied and 10 is extremely satisfied.
3
What bothers you the most about our service/product?
Please provide your feedback on what bothers you the most.
4
What improvements would you like to see in our service/product?
Write down the improvements you would like to see in our service/product.
5
How likely are you to recommend our service/product to others?
Select a number where 0 is not likely at all and 10 is extremely likely.
0
1
2
3
4
5
6
7
8
9
10
6
What feature of our service/product do you find most useful?
Select the most useful feature based on your experience.
Speed
Ease of use
Functionality
Design
7
Would you like to see more options/variations in our product/service?
Provide your feedback on the options/variations you would like to see.
8
How often do you use our service/product?
Select the frequency that best represents your usage.
Daily
Weekly
Monthly
Occasionally
9
Do you feel valued as a customer by our company?
Select yes or no based on your feelings towards the company.
Yes
No
10
What is your overall impression of our service/product?
Provide your overall impression or feedback on our service/product.
Submit
Create a survey