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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select the option that best describes what you appreciate.
Quality
Customer service
Price
Convenience
2
How would you rate our service/product?
Please rate our service/product using a scale from 1 to 10.
3
What bothers you about our service/product?
Please provide details about what bothers you. Your feedback helps us improve.
4
What changes would you like to see in our service/product?
Please share any improvements or suggestions you have in mind.
5
How likely are you to recommend our service/product to a friend?
Please rate the likelihood of recommending on a scale from 1 to 10.
6
Which aspect of our service/product do you find most valuable?
Please select the option that represents the most valuable aspect to you.
Quality
Customer service
Price
Convenience
7
How often do you use our service/product?
Please select the frequency of your usage.
Daily
Weekly
Monthly
Rarely
8
Is there a specific feature you would like to see added to our service/product?
Please share any feature requests or suggestions you have.
9
Are there any issues you have encountered while using our service/product?
Please describe any issues you have faced for our review.
10
Overall, how satisfied are you with our service/product?
Please rate your overall satisfaction on a scale from 1 to 10.
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