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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please select the option that best describes your appreciation.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Please rate your satisfaction on a scale from 1 to 10.
3

What bothers you about our service/product?

Please describe what aspects bother you or need improvement.
4

How likely are you to recommend our service/product to others?

Please select the option that best matches your likelihood to recommend.
5

What improvements would you like to see in our service/product?

Please provide specific suggestions for improvements.
6

How often do you use our service/product?

Please select the option that best describes your usage frequency.
7

Are there any features you would like us to add to our service/product?

Please describe any additional features you would like us to add.
8

Which aspect of our service/product do you value the most?

Please select the option that represents what you value the most.
9

What is your overall impression of our service/product?

Please write a brief summary of your overall impression.
10

How responsive do you find our customer support team?

Please rate the responsiveness of our customer support team.