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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Please choose the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate our service/product on a scale of 1 to 10.
3

What bothers you about our service/product?

Please describe what bothers you about our service/product.
4

What improvements would you like to see in our service/product?

Please provide suggestions for improvements in our service/product.
5

How likely are you to recommend our service/product to others?

Rate your likelihood of recommending our service/product.
6

Which aspect of our service/product do you find most valuable?

Choose the most valuable aspect of our service/product.
7

How often do you use our service/product?

Indicate the frequency of your usage of our service/product.
8

Do you find our service/product easy to use?

Share your opinion on the ease of use of our service/product.
9

What feature of our service/product do you find most frustrating?

Please specify the feature that you find most frustrating in our service/product.
10

How responsive do you find our customer service?

Rate the responsiveness of our customer service.