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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What features do you appreciate the most about our service/product?
Please select the feature you appreciate the most.
Quality
Price
Customer Service
Ease of Use
Innovation
2
How satisfied are you with our service/product on a scale of 1 to 10?
Please rate your satisfaction level from 1 to 10, where 1 is very dissatisfied and 10 is very satisfied.
3
What aspects of our service/product bother you the most?
Please describe the aspects that bother you the most.
4
Which areas do you think we could improve upon?
Please provide suggestions on areas where we can improve.
5
How likely are you to recommend our service/product to others?
Please select your likelihood of recommending us to others.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Would you like to see any additional features in our service/product?
Please mention any additional features you would like to see.
7
On a scale of 1 to 5, how easy is it to use our service/product?
Please rate the ease of use on a scale of 1 to 5, where 1 is very difficult and 5 is very easy.
8
What's your overall impression of our service/product?
Please provide your overall impression.
9
How often do you use our service/product?
Please select the frequency of use.
Daily
Weekly
Monthly
Occasionally
Never
10
Would you like to share any additional comments or feedback?
Please feel free to share any comments or feedback.
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