.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
1
What do you appreciate most about our service/product?
Please select one option that best describes what you appreciate.
Quality
Price
Customer Service
Convenience
2
How would you rate our service/product on a scale of 1 to 10?
Rate our service/product with 1 being the lowest and 10 being the highest.
3
What bothers you the most about our service/product?
Please describe in detail what bothers you the most.
4
What would you like to improve about our service/product?
Please provide suggestions on how we can improve our service/product.
5
How likely are you to recommend our service/product to a friend or colleague?
Please select one option based on your likelihood to recommend.
Very Likely
Likely
Neutral
Unlikely
Very Unlikely
6
Which aspect of our service/product needs the most improvement?
Please specify the aspect that you believe needs the most improvement.
7
Are there any features you would like to see added to our service/product?
Please provide details about any additional features you would like to see.
8
How satisfied are you with the response time of our customer service?
Please select one option based on your satisfaction level.
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
9
Would you like to see more variety in our product/service offerings?
Please select one option to indicate your preference.
Yes, I would like more variety
No, I am satisfied with the current offerings
I'm indifferent
10
In what ways can we make it easier for you to access our service/product?
Please provide suggestions on how we can improve accessibility.
Submit