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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
On a scale from 1 to 10, how satisfied are you with our app?
Please rate your satisfaction level, with 1 being very dissatisfied and 10 being extremely satisfied.
2
What aspects of our service/product bother you or you find unsatisfactory?
Please provide details about the aspects that bother you or you find unsatisfactory.
3
How likely are you to recommend our app to others?
Please select the option that best describes how likely you are to recommend our service/product.
Very likely
Likely
Neutral
Unlikely
Very unlikely
4
What improvements would you like to see in our app?
Please provide suggestions for the improvements you would like to see in our app.
5
How often do you use our app?
Please select the option that best describes how often you use our app.
Daily
Weekly
Monthly
Less frequently
Never
6
Do you find our app easy to use?
Please select the option that best describes how you find our app in terms of ease of use.
Very easy
Easy
Neutral
Difficult
Very difficult
7
What is the primary reason you chose our app?
Please select the primary reason that influenced your decision to choose our service/product.
Quality
Price
Features
Recommendation
Other
8
How would you rate the overall experience with our app?
Please rate the overall experience with our app on a scale from 1 to 10, with 1 being very poor and 10 being excellent.
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