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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Select one option that best represents your opinion.
Quality
Speed
Customer service
Innovation
Price
2
How satisfied are you with our service/product?
Rate from 1 to 10 stars, with 1 being very dissatisfied and 10 being very satisfied.
3
What bothers you about our service/product?
Please provide a brief description of what bothers you.
4
Which aspect would you like to see improved the most?
Select one option that you believe requires the most improvement.
Quality
Speed
Customer service
Innovation
Price
5
How easy was it to use our service/product?
Rate from 1 to 10 stars, with 1 being very difficult and 10 being very easy.
6
Would you recommend our service/product to others?
Select one option that best represents your likelihood to recommend.
Definitely yes
Probably yes
Not sure
Probably not
Definitely not
7
Have you encountered any technical issues with our service/product?
Please provide details if you have faced any technical problems.
8
How would you rate the value for money of our service/product?
Rate from 1 to 10 stars, with 1 being very poor value and 10 being excellent value.
9
What features do you appreciate the most in our service/product?
Select multiple options that you find most valuable.
User-friendly interface
Customization options
Speed of delivery
Quality of materials
Affordability
10
Additional comments or suggestions
Feel free to share any additional feedback or suggestions.
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