.
Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
Start
Secured
Survio
Create a survey
1
What do you appreciate about our service/product?
Select what you appreciate the most.
Quality
Customer service
Price competitiveness
Innovation
2
Rate your overall satisfaction with our service/product
Rate your overall satisfaction on a scale from 1 to 10.
3
What bothers you the most about our service/product?
Describe what bothers you the most.
4
How likely are you to recommend our service/product to others?
Select your likelihood to recommend.
Very likely
Likely
Neutral
Unlikely
Very unlikely
5
Rate the user-friendliness of our service/product
Rate the user-friendliness on a scale from 1 to 10.
6
What improvements would you like to see in our service/product?
Describe the improvements you would like to see.
7
How satisfied are you with the delivery time of our service/product?
Select your satisfaction level with the delivery time.
Very satisfied
Satisfied
Neutral
Unsatisfied
Very unsatisfied
8
Rate the customer support service provided by us
Rate the customer support service on a scale from 1 to 10.
9
What feature do you find most useful in our service/product?
Select the most useful feature.
User interface design
Functionality
Customer support
Affordability
10
Any additional comments or suggestions for us?
Feel free to share any additional comments or suggestions.
Submit
Create a survey