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Customer Satisfaction Survey
Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.
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1
What do you appreciate about our service/product?
Please select all that apply.
Quality
Convenience
Customer Support
Price
Innovation
2
How satisfied are you with our service/product?
Please rate from 1 to 10, with 1 being very dissatisfied and 10 being extremely satisfied.
3
What bothers you about our service/product?
Please provide details.
4
Which aspect would you like to see improved?
Please select one.
Quality
Convenience
Customer Support
Price
Innovation
5
How likely are you to recommend our service/product to others?
Please rate from 1 to 10, with 1 being very unlikely and 10 being extremely likely.
6
Which feature do you value the most in our service/product?
Please select one.
Ease of Use
Performance
Design
Functionality
Customization
7
What can we do to better meet your needs?
Please provide suggestions.
8
How often do you use our service/product?
Please select one.
Daily
Weekly
Monthly
Occasionally
Never
9
Are there any features you would like to see added in the future?
Please specify.
10
Overall, how satisfied are you with our service/product?
Please rate from 1 to 10, with 1 being very dissatisfied and 10 being extremely satisfied.
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