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Customer Satisfaction Survey

Dear Sir or Madam, please take a few minutes of your time to complete the following questionnaire.

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1

What do you appreciate about our service/product?

Select the option that best describes what you appreciate.
2

On a scale of 1 to 10, how satisfied are you with our service/product?

Rate your satisfaction from 1 (least satisfied) to 10 (most satisfied).
3

What bothers you about our service/product?

Please provide details about what bothers you the most.
4

Which aspect would you like us to improve the most?

Help us understand what improvement matters most to you.
5

How likely are you to recommend our service/product to others?

Rate your likelihood of recommending from 1 (not likely) to 10 (highly likely).
6

Which feature do you find most beneficial in our service/product?

Select the feature that you find most beneficial.
7

Share any additional comments or suggestions for improvement.

Feel free to share any other feedback or suggestions with us.
8

How often do you use our service/product?

Select the frequency of your usage.
9

Are there any specific areas where you think we excel compared to competitors?

Tell us where you think we outperform our competitors.
10

What improvements have you noticed since you started using our service/product?

Share any positive changes you have observed over time.