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Customer Satisfaction AKROH

At AKROH, we strive to offer the highest quality in our products and services. With your feedback we can target parts of our company that needs improvement.

We would greatly appreciate it if you could take a few minutes to complete this short survey.

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Please give us feedback so we can keep improving
1

Name

2

Company name

3

Job title

4

Email adress

5

Which product categories do you order from us

Multiple answers possible
6

How often do you order products from AKROH?

7

How would you rate the quality of our products?

8

Can you explain why you gave this rating? What do you think could be improved about our plastic products and webbings?

9

Do you buy products with your own logo or in your brand colours

10

How important is the ability to personalise products

Such as a logo on a calf feeding bucket or a bucket in brand colours
11

Would it be acceptable if the product includes a small AKROH logo or quality mark

Similar to a CE mark to show it was made in Holland.
12

How easy do you find it to place an order with AKROH?

13

What improvements would you like to see in the ordering process?

14

Would you be interested in a customer portal where you can manage orders and personalise products?

Here you get an account to log in to an AKROH portal, which would allow you to manage orders, track deliveries, and access other helpful features to streamline your experience.
15

How would you rate our delivery times?

16

How would you rate our communication

17

What should we do differently in our communication

We take pride in our personal approach but we are aware that we could do things better for our customers.
18

How do you prefer to receive information about products and offers?

Multiple answers possible
19

What new products would you like to see?

Do you have a problem or idea where a plastic product could be the solution?
20

What improvements to our products would you like to see?

21

What colours do you feel are missing from our plastic colour options?

We want to expand our colour palette, here is an example of our current colours pallete. Your input helps us tailor our offerings to better meet your needs!
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22

Did you know that AKROH has its own printing company and in-house engineering team?

We produce, design and print our own products. We want to find out if our customers are aware of these options.
23

As an AKROH customer, would you be open to improving both our experiences by setting a forecast?

Like any company, we experience both busy and quieter periods. With a forecast in hand, we can offer better service and shorter delivery times by keeping your products in stock. This will enhance service, improve delivery times, and ensure greater stability.
24

Do you have any other comments or suggestions?

25

How likely are you to recommend AKROH to a colleague or industry peer?

Select 1 answer
26

What would you like as your present

You can choice between a 40,- Amazon giftcard or donate to a charity of your choice
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